1. Log in at the Microsoft 365 Admin Center
  2. In the menu, click on Compliance to open the Compliance Admin Center.
  3. Click on Permissions
  4. And open the Compliance Center Roles

Compliance Center RolesCompliance Center Permissions 

  1. Select eDiscovery Manager
  2. Make sure that the Export Role is listed in the Assigned Roles (otherwise add it)
  3. Edit the eDiscovery Administrator

office 365 export mailbox to pst

  1. Click on Choose eDisovery Administrator or Edit
  2. Click + Add
  3. Lookup your own account and add it to the list
  4. Clic Save to complete

exchange online export mailbox to pst

We have now the proper permissions to start a Content Search and export an Office 365 mailbox to pst. To apply the new permissions it’s best to log out, close the tab and log back in again.