Igne IT Helpdesk

Access Dimensions 11

• Access Dimensions - Login
• Access Dimensions - Setting up your password for the first time
• Access Dimensions - Forgotten Password
• Access Dimensions - Allocating an invoice template file to a Customer
• Access Dimensions - How to make an Analysis code appear in FocalPoint

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Access FocalPoint 10

• Access FocalPoint - Logging In
• Access FocalPoint - Setting up your password for the first time
• Access FocalPoint - Forgotten password
• FocalPoint - Redirecting FocalPoint Approvals
• Access FocalPoint - Raising a Overhead PR

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Windows 10 3

• Windows 10 - Changing Display Scaling to 100%
• Windows 10 - Setting OneDrive Sync Folder
• Google Chrome - How to enable Flash within Chrome

Outlook 4

• Changing an email signature
• Adding Voting buttons
• Checking Outlook / Email Rules
• How to open a Shared Calendar

Office 365 17

• OneDrive / SharePoint - Restore Deleted File
• Creating a Teams Site
• Teams - Skype and Teams Interoperability
• Teams Live Captions
• Offline OneDrive Files

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Credit Cards 1

• Credit Cards - Export Monthly Statement

Sage 50 Payroll 1

• Sage 50 Payroll - Export Payroll Data to Excel

Mobiles 2

• How to disable auto-join Wifi in iOS
• New Mobile Phone Setup

People HR 2

• Processing Credit Cards and Expenses (Android)
• Processing Credit Cards and Expenses (iOS)

Salesforce 2

• Morgans App - Creating an Opportunity
• Morgans App - Adding an Engineer Account

Apple Solutions 2

• Adding a shared Calendar in Outlook for Mac
• Connect to a network drive on a Mac

VPN 2

• Logging into VPN for the first time
• Clearing VPN User Credentials

Windows Login 1

• Resetting Windows Password

Cyber Security 1

• Phishing - 5 Ways to Protect Against Phishing Attacks

FreshDesk Guides 0

Office 365 / Endpoint Manager / Azure AD 7

• Adding email Alias for Users while using ADConnect one-way (On-Prem to Azure AD)
• Adding Calendar Permissions via Powershell
• How to import PST to Microsoft 365 Mailbox (Data Life cycle management and Azcopy)
• Creating Dynamic Security Groups
• Exporting User Mailbox

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